We can except returns only in the case of damages that occur during shipping. If your product is clearly damaged at the time of delivery, please refuse delivery and indicate "damaged" on the delivery paperwork. Please contact us within 7 business days to report the damage and we can have the product resent. If you do not wish to reorder the damaged product we will provide a full refund. Please note that returns must be initiated by contacting Storage Sheds Outlet within 7 business days from the date of delivery. Returns will not be accepted if initiated after 7 business days. Once a return is initiated and the product is received back into the warehouse a refund will be issued. Customers can expect refunds to appear on their credit cards within 5 to 7 business days.

If only part of the shipment is damaged you can refuse the partial shipment and we will replace that portion of the products free of charge.

WE WILL NOT ACCEPT RETURNS FOR ANY REASON OTHER THAN MERCHANDISE DAMAGED DURING SHIPPING AND DELIVERY. Storage Sheds Outlet does not guarantee the descriptions, claims, or warranties made by the manufacturers of the products sold on this site, so it is important to do all the research you can prior to making your purchase. All problems or damages due to misuse, theft, improper assembly, missing parts, product quality, warranty issues, and damage from weather or any other cause (other than damage which occurs during shipping) are not covered in our return policy and are the responsibility of the customer to contact the manufacturer directly for resolution using the phone numbers provided below.

Replacement Parts

Storage Sheds Outlet will NOT accept FULL building returns due to missing or damaged parts. If during assembly you find that there are parts which are missing or damaged, you will be provided with replacement parts at no cost.

To get replacement parts, please identify the manufacturer of your product and use the phone numbers provided below.

Suncast Parts: 1-800-846-2345

Arrow Parts: 1-800-851-1085, Option 1

Duramax Parts: 1-800-483-1361, Option 1

Jewett Cameron: 1-800-547-5877

Lifetime Products: 1-800-225-3865, Option 3

Rhino Shelters: 1-800-447-7079

Little Cottage Company: 1-330-893-4212

EZup Sheds: 1-724-646-3775

Lippert Components (Tow-n-Stow): 1-877-689-0730